What Our Clients Say
Firstly I would like to pass on some positive feedback about the quality of service that has been provided at the new Shepparton Art museum site. I am very complimentary about your Guard on site here, we have been made aware of all incidents in a timely manner and the presence of StateGuard security on site has put a lot of minds at ease during the moving and transition phase that we are going through.
We are extremely happy with your service
Building & Facilities
I'M AN ORIGINAL CATCHPHRASE
I’m a paragraph. Double click here or click Edit Text to add some text of your own or to change the font. This is the place for you to tell your site visitors a little bit about you and your services.
As the Development Manager of a residential community project located in Melbourne’s northern growth corridor, I engaged StateGuard Protective services in 2011 and still continue to work with them today. Since StateGuard’s commencement, their main objective was to eliminate a number of break-ins we had experienced in the months prior, which they successfully achieved.
I found StateGuard Protective Services to be very responsible, professional & timely. My sales team would note that StateGuard Protective Services have guards on-site each day at the appropriate times and are very approachable when needed.
I would have no hesitation in engaging StateGuard Protective Services to assist in any security issues I may encounter in the future.
Development Manager, Residential
StateGuard Protective Services is employed as our security provider for our shopping centre with this organisation for a number of years, I have found them to be very proactive, honest in their dealing with our company, our tenants and all alike.
Thus, without reservation, I would highly recommend StateGuard Protective Services to any company that truly values their assets and their brand. I have found StateGuard’s security personnel always professionally attired, and very professional in their dealings with our clientele.
I highly recommend StateGuard Protective Services to any organisation who is seek a professional security Company.
Building services Manager
The StateGuard team are service orientated, ensuring regular liaison to address our individual needs, all emergency requests are dealt with promptly and efficiently without any compromise to quality of service.
“StateGuard have provided security for us for many years and have been extremely reliable and very courteous in their dealings with us. They are prompt in responding to our needs and the MD, Ben Bilbilov is excellent to deal with. All management and staff are professional and well presented”
Manager Corporate Affairs and Properties
I highly recommend StateGuard Protective Services to any future client where there is a need for quality management, service delivery, and attention to detail and highly trained security personnel who are customer focused and dedicated to the provision of quality security services.
The Wrigley Company Pty Ltd
We would like to extend a massive thank you for your services over the past weekend at Berwick Waters GP Park!
It was definitely a success of a day with the sun shining and loads of people. Also we would like to thank your staff members on the day, for being awesome to work with.
I selected StateGuard Protective Services for our January annual festival for the first time this year.
In our 8th year, we have previously always used a local company, however I was never totally satisfied with their service, and after receiving a recommendation, I approached Ben Bilbilov, Managing Director, to discuss our past issues and future expectations.
At our initial meeting, I was impressed with Ben’s forthright opinions and knowledge of the security industry and and at a subsequent meeting at the Stateguard office, I was also impressed with their technology, staff training regime, Risk Management and Oh&S procedures.
On the day of our event I was thoroughly impressed by the level of professionalism shown by all 31 security personnel we used, as were the local Council officers and our sub-contracted Safety and Event Officers.
This was my first festival where I could actually relax and not have to keep an eye on Security and I will have them back next year as well.
I can personally recommend StateGuard and I would be happy to speak to any potential client
of StateGuard to verify the above.
Managing Director - Ballarat Festivals
This is a letter of support for StateGuard protective services whom I have had the pleasure of working with over the past 2 years. As a two time former Mayor and current Councillor of the City of Moreland, Justice of
the Peace and CEO of the Foundation, I have no hesitation in providing a reference.
StateGuard Protective services commenced providing security services to Bully Zero Australia Foundation in 2015 after an extensive search by Bully Zero Australia Foundation to find a provider who could provide consistent quality security personnel and services at our Charity Ball.
StateGuard management team have always ensured that we receive their utmost attention and are regularly in contact with our office to ensure their services meet our standards and requirements.
StateGuard were selected on the basis of their intensive selection, training and customer focused programs designed to meet their client’s requirements. Bully Zero Australia Foundation continues to receive a dedicated service from the StateGuard management team when required. Their service is reflective of our specific requirements.
I would highly recommend StateGuard to any future clients where there is a need for quality management, service delivery, attention to detail and highly trained security personnel who are customer focused and dedicated to the provision of quality security services.
CEO Bully zero Australia Foundation
We have been working with Stateguard for past 10 months.
I have found them to be very professional, highly experienced and technologically savvy.
StateGuard Protective services currently supply mobile patrols and monitoring services for the entire Manningham sites.
The services to date have been fantastic and the communication between stateguard management and the security operations have been excellent. Our team and Stateguard meet regularly (monthly) to discuss any concerns Stateguard may have at our sites and also a general hand over of monthly patrols that are required for our facilities.
Their in-house built “Assist” programs allows us to receive real time data and comprehensive monthly reporting which is customised to our needs.
Because of StateGuard, we are now fully aware of what goes on after hours and can mitigate the risk.
Facility Manager - MC2 Manningham Council
StateGuard Protective Services provide 24/7 security at Orica Deer Park.
Since being awarded the contract via a diligent tender process by Programmed Facility Management, I have been the facility manager at the Deer Park site for over 8 years and uitilsed other security companies in the past.
The transition and implementation went smoothly and without any issue. StateGuard Protective Services currently provide a faultless services to Programmed Facility Management.
I have no hesitation in recommending StateGuard Protective Services as they provide a quality and reliable services. I would like to add StateGuard Protective Services Management and staff go out of their way to meet client's needs.
Senior Contract Facility Manager -Orica Australia/ Programmed Facility Management
Ventura has employed State Guard for the past 7 years as contract cleaners of all our branches across Melbourne.
We have no hesitation in warmly recommending their services.
They are punctual in attendance, punctilious in their cleaning and leave our premises in excellent condition. Moreover they never hesitate to go the extra mile and will point out if more needs to be done.
The State Guard team are a pleasure to deal with and consider them the best we've had!
The State Guard management team are always in contact and we constantly hold monthly meetings to discuss the level of services provided.
Team Leader- Ventura
To whom it may concern,
For the last 12 months Western Health have engaged the external security services of Stateguard Protective Services to provide security staffing resources for the provision of:
- Staff escorts,
- Car park patrols,
- Patient watch 1:1 specialling and
- Major events / Openings / Elected officials visits etc….
We have found Stateguard staff who are rostered to perform these duties to be professional, empathetic, compassionate and well presented; the Stateguard staff that are assigned to us meet the inherent requirements of a security officer within a hospital environment.
In addition to their standard Stateguard training, all officers are educated at minimum in verbal de-escalation strategies, safe control and restraint techniques, law and legislation, code grey and code black response specific to a hospital environment and do assist our internal team with occupational violence and aggression issues when performing a patient watch specialling role. Having staff with this level of knowledge and skill set, who are trained the same way as our internal team is a huge benefit to our security operations.
I find the management team at Stateguard to be well organised and flexible in their approach. No request is ever too much trouble; they have a ‘can do’ attitude that starts at the top and filters its way down throughout their leadership team
The innovative Stateguard ASSIST app for escorts where our staff can request an escort and track the patrol vehicle on their phone is one of the services Stateguard provided that has proven to be highly successful with our clinical and non-clinical staff. There has been resounding positive feedback centring around a sense of safety and security in knowing where and how far away the patrol car is when they are walking to or from their vehicle, particularly after dark.
I am extremely happy with the services Stateguard currently provides Western Health and I highly recommend them to any prospective client.
Western Health- Security Services Manager
Luna Park has worked with StateGuard Protective Services for close to a year now.
They continue to deliver a high level of service and professionalism.
The Guards arrive on time and present themselves in an exemplary manner. They approach their job with a great attitude, are always helpful and willing to undergo additional tasks when asked. Luna Park would highly recommend State Guard Protective Services for your next event or festival.”
To Whom It May Concern,
Ixom is the market leader in water treatment Chlorine & Caustic Soda and chemical distribution in Australia and New Zealand, with a growing presence in Latin America and Asia.
Ixom has been using Stateguard Protective Services for several years now and the customer service is exceptional. Whenever we need to talk to a representative, they are always available. Their patrol service is effective and their guards do a good job of managing the complex tasks on our site which are quite unconventional from a security perspective.’
Facility Manager Laverton Site Manager